Unified inbox
Voice, WhatsApp, Instagram, Messenger, SMS, email and webchat — one screen, one conversation history.
TRANSPARENT PRICING
Choose your plan, start converting
One platform, every channel, AI + your team in the same panel. Pick a single channel or the full stack — every tier ships with the same lead-ops platform, native mobile apps, and zero surprise carrier fees.
A full lead-ops platform, in every tier
Every plan unlocks the same operations platform — not just AI agents. From the first €49/mo tier up to Scale, your team gets the full toolset below.
Human PBX (centralita)
Browser softphone + per-teammate extensions. AI picks up first, your team takes over in one click.
Lead board automation
Kanban pipelines where the AI moves leads through stages based on real call outcomes.
Built-in task manager
Projects, subtasks, recurrence, kanban and calendar views — linked to every lead.
Cmd+K universal search
Spotlight-style search across leads, calls, conversations, tasks, agents and channels.
Real-time analytics + sentiment
Per-agent breakdowns, daily trends, and call-level sentiment so you spot unhappy leads fast.
Native mobile apps
iOS and Android apps included — your team handles calls and leads from anywhere.
Travel-friendly team timezone
Team time stays the source of truth even when teammates are abroad. No more midnight reminders.
Designed so no opportunity slips away
Pick a single channel — WhatsApp or Voice — or go Combo for the whole stack. Generous includes, predictable bills, and we never charge on top of what you already pay Meta or your telephony provider.
Chat
AI on every DM.
49€/mo
- WhatsApp templates
- 500 templates
- Outbound messages
- 2,000 messages
- Team members
- 1
- Booking pages
- 1
- Advanced features
- Unified chat inbox
- Dynamic WhatsApp templates
- Returning-lead auto-detection
- Lead profile attached
Voice
AI on every call.
99€/mo
- AI voice minutes
- 150 min
- Simultaneous calls
- 2
- Team members
- 2
- Booking pages
- 1
- Advanced features
- AI call summaries
- Sentiment scoring
- Call recordings & transcripts
- Custom field extraction
- Price per extra minute
- €0.22
Pro
Voice + chat.
179€/mo
- AI voice minutes
- 300 min
- WhatsApp templates
- 1,000 templates
- Outbound messages
- 3,000 messages
- Simultaneous calls
- 5
- Team members
- 5
- Booking pages
- 2
- Advanced features
- Everything in Single channel, plus
- Multi-step lead cadences
- Scheduled callbacks
- Cold-conversation re-engagement
- Team-call AI insights
- Price per extra minute
- €0.20
Studio
+ web + RAG.
399€/mo
- AI voice minutes
- 800 min
- WhatsApp templates
- 3,000 templates
- Outbound messages
- 10,000 messages
- Simultaneous calls
- 10
- Team members
- 10
- Booking pages
- 3
- Advanced features
- Everything in Pro, plus
- Pre-call context enrichment
- RAG knowledge base
- Stage-entry templates
- Custom agent prompts
- Price per extra minute
- €0.19
Scale
+ CRM + API.
from799€/mo
- AI voice minutes
- 2,000 min
- WhatsApp templates
- 10,000 templates
- Outbound messages
- 30,000 messages
- Simultaneous calls
- 20
- Team members
- 20
- Booking pages
- 5
- Advanced features
- Everything in Studio, plus
- Multi-agent orchestration
- CRM sync (HubSpot/Salesforce)
- Voice cloning
- API & webhooks
- Price per extra minute
- €0.18
What's included?Compare the details. | Single channel | All-in-one | |||
|---|---|---|---|---|---|
Chat49€/moAI on every DM. | Voice99€/moAI on every call. | Most popularPro179€/moVoice + chat. | Studio399€/mo+ web + RAG. | Scalefrom799€/mo+ CRM + API. | |
| AI voice minutes | 150 min | 300 min | 800 min | 2,000 min | |
| WhatsApp templates | 500 templates | 1,000 templates | 3,000 templates | 10,000 templates | |
| Outbound messages | 2,000 messages | 3,000 messages | 10,000 messages | 30,000 messages | |
| Simultaneous calls | 2 | 5 | 10 | 20 | |
| Team members | 1 | 2 | 5 | 10 | 20 |
| Booking pages | 1 | 1 | 2 | 3 | 5 |
| Advanced features |
|
| Everything in Single channel, plus
| Everything in Pro, plus
| Everything in Studio, plus
|
| Price per extra minute | €0.22 | €0.20 | €0.19 | €0.18 | |
2 months freeGet 2 months free when you pay annually
What every plan ships with
Free benefits across every tier — plus the overage rates if you ever stretch past your included quota.
Always included
Always-on AI24/7, no breaks
Human takeoverOne-click, anytime
No carrier markupCalls in or out
Speaks every language50+ supported
Native mobile appsiOS + Android
Browser softphoneCombo plans
Lead board automationKanban + AI
Built-in task managerProjects + subtasks
Cmd+K universal searchSpotlight-style
Analytics + sentimentReal-time
Team timezoneTravel-friendly
Past your included quota
Overage message€0.02 / msg
Overage template€0.015 / template
Extra teammate€5 / mo
AI email follow-up€0.02 / send
AI draft generation€0.02 / draft
Booking page€10 / mo
Add-on minutes
Need more minutes? Boost your plan at a lower €/min. Inbound and outbound minutes share the same pool — no extra carrier surcharge.
Without VAT
| Minute Boost | €/min | Total |
|---|---|---|
| Minute Boost 1K (1,000 min) | 0.175€/min | 175€ |
| Minute Boost 5K (5,000 min) | 0.17€/min | 850€ |
| Minute Boost 10K (10,000 min) | 0.165€/min | 1,650€ |
| Minute Boost 30K (30,000 min) | 0.16€/min | 4,800€ |
Add-on messages
Need more messages? Boost your plan at a lower €/msg. Only outbound messages count; inbound is always free.
Without VAT
| Message Boost | €/msg | Total |
|---|---|---|
| Message Boost 5K (5,000 msgs) | 0.014€/msg | 70€ |
| Message Boost 20K (20,000 msgs) | 0.012€/msg | 240€ |
| Message Boost 50K (50,000 msgs) | 0.010€/msg | 500€ |
| Message Boost 100K (100,000 msgs) | 0.009€/msg | 900€ |
After confirming your plan, we configure the agent and channels so you're up and running in record time!
Stop losing leads. Start closing more.
- Answer every lead, 24/7: Instant voice pickup plus WhatsApp/SMS/DM follow‑ups so no opportunity slips through.
- Easy setup: We handle setup and integrations so you can go live in days, not weeks.
- Plays nicely with your stack: HubSpot/Salesforce, calendars, social DMs, and flexible APIs to match your workflow.
Not sure about minutes or integrations?
Get a free consult. We audit your funnel, estimate missed‑revenue, and show exactly how Totem replaces missed calls with booked meetings — without extra headcount.
ON THE GO
Native mobile apps — included on every plan
iOS and Android apps ship with every Totem plan. Your team picks up PBX calls on their extension, replies to leads across channels, and works through tasks from anywhere. Same data as the web panel.
- PBX extension on every phone (browser + mobile)
- Unified inbox: WhatsApp, Instagram, SMS, email and more
- Lead profiles, board stages and assigned tasks on the road
- Push notifications for hot leads and due tasks
How billing works
- Every plan includes the Totem Voice Panel dashboard and real-time sentiment analysis on every conversation.
- The full platform — unified inbox, lead board automation, task manager, Cmd+K search, analytics, team timezone — ships on every tier from Chat (€49/mo) up to Scale.
- Native iOS and Android apps are included on every plan. Your team handles calls, messages, leads and tasks from any device — same data as the web panel.
- Inbound is free, always. We only count outbound messages and outbound voice minutes against your quota.
- AI email follow-ups (Studio & Scale): €0.02 per email, billed only when sent. The AI generates a personalized email per lead from context — designed for one-to-one follow-up, not bulk campaigns.
- WhatsApp templates are included up to your plan's quota. Past that, overage is €0.015/template — well below the previous flat rate. Meta still bills your WABA for the template send itself.
- No per-minute outbound surcharge. Inbound and outbound minutes share the same pool — no carrier fees stacked on top.
- Each plan comes with included team seats. Need more? Flat €5/extra seat per month — no matter how big your team grows.
- Past your included quota, the standard overage rates apply. Prepaying a Minute Boost or Message Boost pack gets you up to 55% off — buy them anytime from the dashboard.
- Setup takes 24h–7 days depending on the plan. Combo Scale is scheduled with our team.
- Approved WhatsApp templates plug directly into Totem AI workflows. Templates are created and managed in Meta Business Manager — Totem provides the AI, the orchestration, and the automation that drives them.
Want to stop losing customers this week?
Book a personalized demo. We analyze your numbers, configure a pilot, and measure results together.
We set up everything for you- No hidden costs or commitments
- Integrations with your current tools
- Human support always one message away
- Native iOS + Android apps included on every plan
- Browser softphone (PBX) for your team in combo plans
- Lead board, task manager, Cmd+K search and analytics built in
- Full audit trail: search transcripts and listen to call audio
Ready to activate your agent?
Book a demo
Launch your Totem Voice pilot
Book a 20-minute call. Within 24 hours we’ll map your flows, analyze your tools, and scope a tailored pilot.
Book a demo
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Totem Studio